Payments, shipping and returns

PAYMENT

Payment is possible:

Electronic banking. It’s very easy to pay, you just need to choose your bank and make the payment.
Pay with your credit or debit card. You can also pay with “Google Pay” or “Apple Pay”.
Gift coupons. Enter the discount code in the discount code field at the checkout step. Use the full amount immediately as the remaining money is non-refundable. When buying for a larger amount, you pay the balance in one of the ways indicated above.

DELIVERY

After the goods are made, they are sent by the chosen method. If you are interested in local collection (in Plunge, Lithuania), first write us at meda@gardenmood.lt and we will coordinate.

Destination	Shipping method	Price	Delivery time
Lithuania	parcel terminals	over 50€ is free (regular cost 3€)	1-3* working days
Lithuania	courier	6€	1-3* working days
Europe	standard	12€	1-2* weeks
Europe	express	25€	3-5* working days
Worldwide	standard	17€	3-4* weeks
Worldwide	express	30€	3-5* working days

*Delivery times are targets only – it may take longer depending on country to country and period. Once your order is shipped, we will send you a tracking number.

RETURNS

If you want to return something, just email us at meda@gardenmood.lt. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unworn, unwashed and unaltered and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.

EXCHANGES

We offer a free exchange service just in Lithuania. All return and exchange shipping costs are at the customer’s expense for other countries. We do not accept responsibility for items lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent. Returns that are damaged, soiled or altered may not be accepted and may be sent back to you at your expense.

Please contact us by mail first meda@gardenmood.lt and state the name of the item being returned, the order number and the reasons for the return.

Items must be returned to the following address:
Garden Mood

Dariaus ir Gireno st. 17
Plunge 90121
Lithuania
+37065408142

REFUNDS

As soon the return have been received and inspected, a refund will be issued automatically within 10 working days to your credit card or original method of payment less any taxes or import duties incurred. The original shipping charges will not be refunded.

NON-REFUNDABLE ITEMS:

Gift cards
SAMPLE sale items
Custom items
Damaged items

If you have any further questions and please contact us at meda@gardenmood.lt.